Subject: Re: Refund Not Processed
From: Seeta Seeta <[email-masked]>
To: Ahmad Daher <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 6 Jan 2020 07:30:11 -0700 (MST)

Hi Ahmed, 

Please raise jira and asked them to refund 

Thanks & Regards, 
Seeta Kunwar 

From: "Ahmad Daher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, January 6, 2020 3:38:59 PM 
Subject: Refund Not Processed 

Hi 

Ticket 361699 

I have escalated to WH but there is no response 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 20-Nov-2019 
Order ID: 6452516247 
Tracking ID: 645251624722999991 
Order ID: 6452542344 
Tracking ID: 645254234422999991 
Store Code: Max60131 

Assistance Required: Need refund for customer. 

Issue Description: order was placed on 20-Nov-2019 and till now the customer has not collected both orders yet, However order NOT PICK , we request you to process RTS to refund for customer as customer waiting 

Regards, 
Ahmad