Subject: Refund Not Processed
From: Ahmad Daher <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 6 Jan 2020 03:08:59 -0700 (MST)

Hi 

Ticket 361699 

I have escalated to WH but there is no response 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 20-Nov-2019 
Order ID: 6452516247 
Tracking ID: 645251624722999991 
Order ID: 6452542344 
Tracking ID: 645254234422999991 
Store Code: Max60131 

Assistance Required: Need refund for customer. 

Issue Description: order was placed on 20-Nov-2019 and till now the customer has not collected both orders yet, However order NOT PICK , we request you to process RTS to refund for customer as customer waiting 

Regards, 
Ahmad