Subject: Ticket Assigned - Conversation with Sailing Candy
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jan 2020 18:05:50 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sailing Candy Sailing Candy                    hallo           02:05 PM, 29th Dec                     Sailing Candy                    i have an order from shoemart dated 8th December 2019
i paid by credit card but still its not received
i need to cancel the items because i already purchased from centrepoint shop itself           02:05 PM, 29th Dec                     Sailing Candy                    Order #6456063943           02:07 PM, 29th Dec                   Shakeeb                   Hi, Thank you for contacting us. How may I help you?           02:08 PM, 29th Dec                     Sailing Candy                    i have an order from shoemart dated 8th December 2019
i paid by credit card but still its not received
i need to cancel the items because i already purchased from centrepoint shop itself
Order #6456063943           02:09 PM, 29th Dec                   Shakeeb                   Kindly allow me a moment while checking           02:10 PM, 29th Dec                     Sailing Candy                    ok           02:10 PM, 29th Dec                   Shakeeb                   We apologise for the delay           02:14 PM, 29th Dec                   Shakeeb                   We are gonna contact the concern department to cancel the order and refund you dear ASAP           02:15 PM, 29th Dec                     Sailing Candy                    but its too late and no one respond promptly till now           02:18 PM, 29th Dec                   Shakeeb                   We are sorry dear  
  We are gonna raise the issue to the concerned department to do the needful           02:20 PM, 29th Dec                   Shakeeb                   feel free to contact us for any further assistance           02:24 PM, 29th Dec                   Shakeeb                   HaVE ANICE DAY           02:24 PM, 29th Dec                   Shakeeb                   Have a nice day*           02:25 PM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/375048