Subject: Re: Partially shipped order
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 5 Jan 2020 09:21:30 -0700 (MST)

Hi Jessie, 

It has already been added long time ago, No action has been taken. 

Regards 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 5 January, 2020 17:45:07 
Subject: RE: Partially shipped order 

Hi Shakeeb, 

Add it in the sheet and get it cancelled. 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Saturday, January 4, 2020 5:16 PM 
To: Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]> 
Cc: Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Ahmad Daher <[email-masked]> 
Subject: Fwd: Partially shipped order 

External email sender, please take precaution. 

Hi Team, 

Kindly look into the following concern and advise. 

Regards 
Shakeeb 

From: "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 3 January, 2020 21:32:41 
Subject: Partially shipped order 

Hi team 

Ticket 340443 

I have escalated to WH but there is no response, kindly check and revert 

Hi Team, 

Problem Statement: (Partially shipped order) (C&C) 
Order Date : Nov 27, 2019 
Delivery Date: 12/1/19 

Order ID: 6454165030 
Tracking ID: 645416503022999991 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 4 items but as per the customer only received 2 items, Under the consignment details we can see that we have shipped only 2 items. 

Customer history: 2 ITEMS OUT OF 4 are NOT SHIPPED, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES Second TIME AS PER HIS HISTORY. 

The item is which is not shipped is: 
161735201 - - Plain Top with Long Sleeves and High Low Hem 
161735207 - - Plain Top with V-neck and Long Sleeves 

Regards, 
Ahmad 

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