Subject: RE: Missing Item
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 5 Jan 2020 13:08:44 +0000

Hi Apoorv,

Add it in the cancellation sheet.

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, January 2, 2020 10:25 PM
To: Sagaya Suresh Kumar <[email-masked]>; Mushir Khan <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Missing Item

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6454635214
Item ID: 157018701 - - Maybelline New York Baby Skin Instant Pore Primer

The item mentioned above was never sent under consignment. Kindly advise if this item will be shipped, if not, please partially cancel this item from your end so a refund can be processed for the missing item. Customer is chasing for the refund and the case is pending for more than a month. Please look into this and advise on priority.

Thank you for your help!

Regards,
Apoorv
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