Subject: Ticket Assigned - Re: We’ve received your online return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jan 2020 13:05:01 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your online return request.  Still the return carrier not come to receive the return order

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________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Sunday, December 8, 2019 8:25:00 PM
To: Nasralden Nasr <[email-masked]>
Subject: We’ve received your online return request.

Here’s what you need to do next.

[Centre Point logo]<https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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Thank you for submitting your return request

Hi Nasralden Nasr, you’re almost there! You can finish returning this product in a few easy steps:

[https://i1.lmsin.net/website_images/ae/static-pages/returns/pick-up.png]
1. Confirm your pick-up

Our courier partner will call you to arrange your return pick-up. Your pick-up should take place in 3-5 business days.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
2. Box up your return

Wrap and seal your product in its original packaging, and ensure that all tags are intact.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
3. Hand over your return

Hand over the package to our courier partner and they will give you an acknowledgement receipt.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
4. Receive your refund

Your product will take 2-3 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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