Subject: RE: Late shipping
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Jed Conlocops2 <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 5 Jan 2020 12:32:53 +0000

Hi  @Sagaya Suresh Kumar<mailto:[email-masked]>

Please advise if this order will be shipped or not.

From: Seeta Seeta <[email-masked]>
Sent: Saturday, January 4, 2020 2:11 PM
To: Fauzan Ahmad, Musalman <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>; Jed Conlocops2 <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Late shipping

External email sender, please take precaution.
Hi Team,

Is there any update on below case. As the case is pending with us since 22 Dec. So we request you to let us know when will be the order will ship from the warehouse. If, the order is not reflecting on WMS so can you please confirm can we cancel the order from end.

Waiting for your response.
Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Kumar" <[email-masked]<mailto:[email-masked]>>, "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 29, 2019 5:12:10 PM
Subject: Late shipping

Hi Team,

Problem Statement: Late Shipping
Ticket: 371211
Order Date : 22 Dec 2019
Order ID: 6457874260
Tracking ID: N/A
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on 22 Dec 2019 and till now he has not received the order. As per the hybris the order status is submitted to warehouse .
Customer is chasing us for his order so we request you to expedite the delivery to the customer.

Regards,
​Fauzan

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