Subject: RE: missing item
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 5 Jan 2020 12:10:26 +0000

Hi Shakeeb,

If the missing item is less than SAR 100, go ahead with the refund.

Create an RMA and then raise a JIRA ticket.

Make sure we include the blanket approval.

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, January 4, 2020 8:12 PM
To: Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Jed Conlocops2 <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammed Obiedo <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Fwd: missing item

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern.
Regards
Shakeeb

________________________________
From: "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 4 January, 2020 16:07:12
Subject: missing item

Hi Team,

With reference to order number :6457036096
Ticket number :369156
The missing items ID:161537505,161576949
customer claiming that he didn't receive  those items  , as per Hybris we can see that those items delivered ,
we escalated to WH with no response, can you please check and advise us

Regards,
Obiedo

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com