Subject: RE: Partially shipped order
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 5 Jan 2020 10:37:06 +0000

Hi Shakeeb,

Add it in the below sheet.

https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit#gid=1445706226

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, January 4, 2020 2:27 PM
To: Mushir Khan <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Fwd: Partially shipped order

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern,

Regards
Shakeeb
________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 3 January, 2020 18:46:03
Subject: Partially shipped order

Hi Team,

Problem Statement: Partially shipped order

Order Date : 28 Nov 2019

Delivery Date: 30 Nov 2019

Order ID: 6454566937

Tracking ID: FP11300100093

Assistance Required: Need missing item.

Issue Description: Customer placed order for 10 items but as per the customer only received 9 items, Under the consignment details we can see that we have shipped only 9 items.

Customer history: 1 ITEMS OUT OF 10 IS NOT SHIPPED, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.

The item is which is not shipped is 161419265 - - NYX Professional Makeup Foil Play Cream Eyeshadow is SAR 23.00.

Request you to look into this and do the needful.

Regards,
Abhishek Borgaonkar

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