Subject: Re: No Response from warehouse team
From: Seeta Seeta <[email-masked]>
To: Piyush Mani <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 4 Jan 2020 05:58:29 -0700 (MST)

Hi Piyush, 

PLease raise jira to cancel the item 

Thanks & Regards, 
Seeta Kunwar 

From: "Piyush Mani" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, January 3, 2020 1:18:10 PM 
Subject: No Response from warehouse team 

Hi, 

With reference to case number: 336517 

Problem Statement: Partially shipped order 
Order Date : Nov 29, 2019 
Delivery Date: Dec 6, 2019 
Order ID: 6454634192 
Store code: Lifestyle21089 
Assistance Required: Need item 

Issue Description: Customer placed order for 3 items but as per the customer only received 2 items, Under the consignment details we can see that we have shipped only 2 items. 

Customer history: 1 ITEMS OUT OF 3 IS NOT SHIPPED, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The item is which is not shipped is 157018701 - Maybelline New York Baby Skin Instant Pore Primer and the cost of the item is SAR23.00 

This case is forwarded to warehouse team for 3 time and the case is been going on from 11 Dec 2019 but the warehouse team is not responding. 

Kindly look into this case. 

Regards, 
Piyush