Subject: RE: Inquiry about return partaile
From: Mohd Imran <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Suvadeep Saha <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>, Escalations Dxbteam <[email-masked]>, Joshi <[email-masked]>
Date: Sat, 4 Jan 2020 12:14:21 +0000

Hi @Ksaconloc Returns<mailto:[email-masked]>,

Please help us to get this refund processed.

Regards
Imran

From: Urvika Chaudhary <[email-masked]>
Sent: Friday, January 3, 2020 4:01 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Joshi <[email-masked]>
Subject: Fwd: Inquiry about return partaile

External email sender, please take precaution.
Hi Team,

Please look into this case. The customer is claiming that the product has been collected. However, the Tacking id shows Invalid. No revert has been received from the 3rd parties.

Please assist

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]<mailto:[email-masked]>
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 26, 2019 4:43:47 PM
Subject: Inquiry about return partaile

Hi Team,

Problem Statement: Inquiry about a Return partial

Order Date : 29.11.2019

Order ID: ​6454773925
Tracking ID: ​45055136081
order reference: L04FED2
Assistance Required: Need Urgent confirm for collection,

Issue Description: The return request was created on 04.12.2019, and customer is saying the return order has been collected from the customer,but Aramex portal is showing invalid tracking number, so kindly confirm the collection has been delivered at your end or not ASAP.

please be assured it has been forwarded to Aramex and conloc team, but no reply came back,

Regards,
Syed Ataullah

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