Subject: Re: Store Return Complaint
From: Vinod Hatwal <[email-masked]>
To: Mohd Imran <[email-masked]>, Bajrangi Kumar <[email-masked]>, Nirmal Sah <[email-masked]>, Max Bcc <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sonali Shyam <[email-masked]>
Date: Sat, 4 Jan 2020 10:56:39 +0000

Hi Bajrangi,

Pls look in to the complaint below. This is pending from almost a month.

Kindly resolve this issue as soon as possible.

Thank you!
Vinod
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________________________________
From: Mohd Imran <[email-masked]>
Sent: Saturday, January 4, 2020 1:41:37 PM
To: Vinod Hatwal <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sonali Shyam <[email-masked]>
Subject: RE: Store Return Complaint

Hi @Vinod Hatwal<mailto:[email-masked]>,

Please help us to close this below escalation.

Regards

Imran

From: Apoorv Joshi <[email-masked]>
Sent: Friday, January 3, 2020 3:42 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Store Return Complaint

External email sender, please take precaution.

Hi Team,

With reference to the ticket ID: 303274

Customer is reporting that he has returned one item against his store purchase and still have not received a refund for the same. Please find attached the invoice along with order number. The store in question is Max, Bahrain City Center.

Customer's name: Mostafa

Customer's contact number: 66746566

This was escalated as per the matrix to be forwarded to the concerned store however, we have received no response on the same. Case is pending since almost a month. Please look into this and help us close this case.

Thank you for your help!

Regards,

Apoorv

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