Subject: RE: Partial Order sent
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 4 Jan 2020 10:29:50 +0000

Informed to tech team in order to process cancellation.

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, January 4, 2020 3:19 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Partial Order sent

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6449655265
Ticket ID: 234019

Order placed on Oct 31, 2019 for a total of 2 items however, only one was shipped. We escalated multiple times to warehouse to confirm if this will be shipped or not - no response on the same. The missing item was placed in the cancellation sheet on Dec 27, 2019 - no action or advise in there as well.
https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit?ts=5dc7e83b#gid=1839877354

Value of the item that was not shipped is SAR 47: 161682997 - - Perforated Slip On Sandals

Kindly advise how should we proceed with this. Case is pending since over a month.

Thank you for your help!

Regards,
Apoorv
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