Subject: Partial Order sent
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 3 Jan 2020 16:19:13 -0700 (MST)

Hi Team, 

With reference to the order number: 6449655265 
Ticket ID: 234019 

Order placed on Oct 31, 2019 for a total of 2 items however, only one was shipped. We escalated multiple times to warehouse to confirm if this will be shipped or not - no response on the same. The missing item was placed in the cancellation sheet on Dec 27, 2019 - no action or advise in there as well. 
https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit?ts=5dc7e83b#gid=1839877354 

Value of the item that was not shipped is SAR 47: 161682997 - - Perforated Slip On Sandals 

Kindly advise how should we proceed with this. Case is pending since over a month. 

Thank you for your help! 

Regards, 
Apoorv