Subject: Re: Order Not Processed
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 3 Jan 2020 12:32:13 -0700 (MST)

Hi Jessie, 

This was added to the cancellation sheet as per the instructions however, no update on the sheet or the order for this order. 

Kindly advise further. Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, December 29, 2019 6:12:52 PM 
Subject: RE: Order Not Processed 

Hi Apoorv, 

Since there has been no proper response from November, add it in the below sheet. 

[ https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit#gid=1445706226 | https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit#gid=1445706226 ] 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, December 27, 2019 5:14 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: Order Not Processed 

External email sender, please take precaution. 

Hi Team, 

Any updates on the below case? 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 9 December, 2019 02:21:00 
Subject: Order Not Processed 

Hi Team, 

With reference to the order number: 6450223283 

Ticket ID: 253733 

Order placed on Nov 5, 2019 and the status is still showing in progress with no tracking details. Sagaya confirmed it has been received but not dispatched from e-com end. We have re escalated the same on ticket however, we are receiving no response. 

Please help us close this case. Thank you. 

Regards, 

Apoorv 

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