Subject: Fwd: For processing refund on urgent basis
From: Urvika Chaudhary <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Joshi <[email-masked]>
Date: Fri, 3 Jan 2020 02:35:25 -0700 (MST)

Hi Team, 

Please look into the below case. The customer informed that he still did not receive his refund. Response from the warehouse is awaited 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, January 3, 2020 11:18:08 AM 
Subject: For processing refund on urgent basis 

Hi Seeta, 

With refernce to the Ticket No:333432 , Order No: 6450145696 

Customer raised a return request for 9 item and as per customer she handed over all 9 items to the courier team. 

According to this tracking number 34175877126790 the items has been submitted to the warehouse. but refund is not processed and no response from warehouse as well . 

Regards, 
Shafeeque