Subject: Fwd: Assistance required for case # 314860
From: Urvika Chaudhary <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Joshi <[email-masked]>
Date: Thu, 2 Jan 2020 23:31:52 -0700 (MST)

Hi Team, 

Please look into this case. The case has been escalated to the warehouse multiple time still, no response received. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Manish Kumar" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, January 3, 2020 11:18:38 AM 
Subject: Assistance required for case # 314860 

Hi Team, 
​ 
We request you to please help us to resolve the below case. 

Kindly note that It's been more than 30 days as the below order was placed and still not shipped from the warehouse and there is no consignment assigned yet. 

Problem statement: Delay in delivery - Not shipped from the warehouse yet 

Order Number: 6454106958 
Order Created: 26/11/2019 
Assistance Required – Need urgent delivery 

Kindly expedite the process and deliver the shipment as soon as possible. 

Regards, 
Manish