Subject: Fwd: No response from LMG and Late Delivery
From: Urvika Chaudhary <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Joshi <[email-masked]>, Piyush Mani <[email-masked]>
Date: Thu, 2 Jan 2020 21:17:11 -0700 (MST)

Hi Team, 

Please look into the below case. The customer is chasing his order. However, the LMG tracker shows no recorder of delivery 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Piyush Mani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, January 3, 2020 8:22:56 AM 
Subject: No response from LMG and Late Delivery 

Hi, 

Problem Statement: Late Delivery 

Order Date : 23 Dec 2019 

Order ID: 6458001303 
Tracking ID: FC12241000239 
Assistance Required: Need Urgent Delivery 

The case was forwarded to LMG team on 29 Dec 2019 but they had not responded yet and the consignment was out for delivery on 25 Dec, only for one time after that there is no any record of out for delivery. 

The customer is chasing for her order. 

Kindly do the needfull. 

Regards, 
Piyush