Subject: Fwd: Shipa delivered order to wrong person
From: Urvika Chaudhary <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Joshi <[email-masked]>, Piyush Mani <[email-masked]>
Date: Thu, 2 Jan 2020 21:15:09 -0700 (MST)

Hi Team, 

Kindly Look into the below case. It seems that the courier has delivered the order to the wrong address. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Piyush Mani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, January 3, 2020 8:05:19 AM 
Subject: Shipa delivered order to wrong person 

Hi, 

Problem Statement: Wrong Delivery 

Order Date : 23 Nov 2019 
Order ID: 6453262146 
Tracking ID: S000253018733 
Delivery Date: 29/11/2019 

Customer came to us on 02 Dec 2019 and complaining that the order is not delivered to her. 

The POD is been shared to the customer and she is says that this POD contains all the detail which belongs to her except the the National ID number. 

Kindly look into this case because courier delivered this order to someone else. 

Regards, 
Piyush