Subject: Shipa delivered order to wrong person
From: Piyush Mani <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 2 Jan 2020 19:35:19 -0700 (MST)

Hi, 

Problem Statement: Wrong Delivery 

Order Date : 23 Nov 2019 
Order ID: 6453262146 
Tracking ID: S000253018733 
Delivery Date: 29/11/2019 

Customer came to us on 02 Dec 2019 and complaining that the order is not delivered to her. 

The POD is been shared to the customer and she is says that this POD contains all the detail which belongs to her except the the National ID number. 

Kindly look into this case because courier delivered this order to someone else. 

Regards, 
Piyush