Subject: Re: Refund Status
From: Seeta Seeta <[email-masked]>
To: Nitesh Singh <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 2 Jan 2020 07:35:14 -0700 (MST)

Hi Nitesh, 

Jira has been already created for the same item with ticket number: https://landmark.atlassian.net/browse/REL-78029 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Thursday, January 2, 2020 2:41:27 PM 
Subject: Refund Status 

Hi Team, 

With reference to order number: 6450487039, customer raised a return request for 3 item and as per customer he handed over all 3 items to the courier team. But according to the hybris the refund has been only processed for 2 items. Case has been escalated to third party, however there is no response from the team. 

Order Date : Nov 8,2019 
Return Tracking ID: 34191392557021 
RMA: 22918250 (Striped Sleep Dress with Round Neck and Extended Sleeves) 

Kindly look into the issue and do the needful. 

Regards,