Subject: RE: Order Delay
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 2 Jan 2020 08:38:45 +0000

Hi Apoorv,

Add it in the cancellation sheet.

It’s pending for so long

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, January 1, 2020 10:41 PM
To: Sagaya Suresh Kumar <[email-masked]>; Jed Conlocops2 <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Order Delay

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6450040840
Ticket ID: 304206

Order placed on Nov 3, 2019, customer placed an order for a total of 2 items:
160548622 - - Minmie Printed Lunch Bag with Zip Closure - QTY 4
161689540 - - Maped Technic Wings Eraser - Set of 2 - QTY 5

2 of the Maped Technic Eraser are showing delivered via Aramex, 2 of the same item are showing ready to ship. Please advise if they have been shipped out. If so, please share the AWB. Also, please advise when are the remaining items going to ship and why haven't they been shipped out yet.

Please look into this on an urgent basis, this has been over a month. Thank you for your help!

Regards,
Apoorv
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