Subject: Wrong order is delivered.
From: Piyush Mani <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 2 Jan 2020 00:54:41 -0700 (MST)

Hi. 

With reference to case number: 372997 & 366274 

Customer's email ID: [email-masked] 

Problem statement: Wrong consignment is delivered to the customer. 

The consignment is of click and collect order but she received it by courier as attached in the picture. 

Customer ([email-masked]) is complaining that she had received wrong order (wrong order number: 9765153884). This mentioned order number is belongs to case number 366274 (email ID: [email-masked]). 

Kindly look into both of the cases. 

Regards, 
Piyush