Subject: RE: Refund
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 2 Jan 2020 06:48:53 +0000

Hi Shakeeb,

Escalate this to the concept head with the proof from Aramex that it got returned yet it has not been refunded.

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, January 1, 2020 5:17 PM
To: Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Refund

External email sender, please take precaution.
Hi Team

Problem Statement : Refund

First order

Order Date : Sep 4, 2019
Order ID: 6444147360
Item ID : 153347885 - - Juniors Baby Mattress - 126 x 65 x 14
Tracking ID: 45055985914
Collection reference : L099851

Second Order :

Order Date : Sep 5, 2019
Order ID: 6444150414
Item ID : 161123700 - - Giggles Printed Bed Canopy with Tie Ups
Tracking ID: 45055985214
Collection reference : L0997D2

Assistance Required: Refund needs to be initiated.

Issue Description: As per Aramex the items mentioned above have been returned to your side on 15th of Dec, Kindly check and if you have received them initiate the refund for both orders. Customer is chasing us Kindly do the needful.

Regards,
Shakeeb
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