Subject: Order Delay
From: Apoorv Joshi <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked]
Cc: Suvadeep Saha <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 1 Jan 2020 11:40:33 -0700 (MST)

Hi Team, 

With reference to the order number: 6450040840 
Ticket ID: 304206 

Order placed on Nov 3, 2019, customer placed an order for a total of 2 items: 
160548622 - - Minmie Printed Lunch Bag with Zip Closure - QTY 4 
161689540 - - Maped Technic Wings Eraser - Set of 2 - QTY 5 

2 of the Maped Technic Eraser are showing delivered via Aramex, 2 of the same item are showing ready to ship. Please advise if they have been shipped out. If so, please share the AWB. Also, please advise when are the remaining items going to ship and why haven't they been shipped out yet. 

Please look into this on an urgent basis, this has been over a month. Thank you for your help! 

Regards, 
Apoorv