Subject: NDR Issue
From: Apoorv Joshi <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 31 Dec 2019 15:09:41 -0700 (MST)

Hi Team, 

With reference to the order number: 6452843415 
Ticket ID: 302131 

Order was placed on Nov 21, 2019 and the status is still showing ready to ship. As per WH they shipped this via LMG under tracking number: FP11210001438 which is showing RTO Delivered as on Nov 30, 2019. 

Kindly mark this as NDR and refund the customer for the same on priority. Customer is cashing for her refund since over a month. Thank you for your help! 

Regards, 
Apoorv