Subject: RE: Aramex tracking invalid
From: Mohd Imran <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Tue, 31 Dec 2019 12:24:18 +0000

Hi Fauzan,

As warehouse is not responding, escalate it to concept and ask approval for refund.

Post approval, inform warehouse that we have processed the refund for the same.

Regards
Imran

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, December 31, 2019 4:22 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: Aramex tracking invalid

External email sender, please take precaution.
Hi Team,

With reference to ticket #343928
Order #6453099733
Tracking ID: 45052332161
The order was placed on Nov 22, 2019, as per hybris there is two consignments of the order, and one consignment has been delivered to customer on Nov 24, 2019. But the second consignment is not delivered yet, and as per Aramex website the tracking ID is showing invalid also we have escalated to Aramex team to check the details but they update us that the shipment number has no record.

Can you please check and assists us on this case.

Regards,
Fauzan

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 31, 2019 4:13:07 PM
Subject: Aramex tracking invalid

Hi Fauzan,
with order number : 6453099733
Order Date : Nov 22, 2019
Tracking ID: 45052332161

The order delivery tracking id shows invalid.
Kindly assist us.

Regards
Shafeeque

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