Subject: Items not Collected against RMA "42687064"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 30 Dec 2019 22:53:06 -0700 (MST)

Hi Team, 

Problem Statement: Late Collection of items from customer 
​ 
Order Date : Dec 10, 2019 
Order ID: 8363972215 
Return Tracking ID: KWI2019/123504 
RMA: 42687064 

Assistance Required: Need Urgent collection from the customer 

Issue Description: The return request was placed on 15 Dec, 2019 but till now the order has not been collected from the customer. Customer has been mailing us continuously. We can not track this AWB anywhere. Please check with the concerned team regarding the collection of items under RMA " 42687064 " against the order ID 8363972215. 

Customer has been chasing us repetitively. 

Please assist in arranging the collection asap on priority basis. 
​ 
Thanks for your assistance. 

Regards, 
Abhishek Sisodia