Subject: RE: Missing Items
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 31 Dec 2019 05:04:00 +0000

Hi Shakeeb,

What is the total amount of the missing items?

If there is no reply from the team in 24-48 hours, explain the full case history and get the approval from head of concept.

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, December 30, 2019 5:36 PM
To: Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Missing Items

External email sender, please take precaution.
Hi Team,

Subject : Missing Items

Problem Statement – Missing Item
Order was placed on : Oct 28, 2019
AWB : 45046470184
Order Id : 6449388207
Items ID – 157143223 -- 161134142 -- 161673614 -- 158698644
Assistance Required –  The customer is claiming he didn't  received the items mentioned above please inform us did you ship them with the order or not ?
Kindly check on this and update us ASAP.

Regards,
Shakeeb

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