Subject: RE: Delay delivery:9762548904
From: Ashish Karini <[email-masked]>
To: Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, Vaibhav Ohri <[email-masked]>, K Nayan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Piyush Mani <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 30 Dec 2019 12:03:22 +0000

Hi Vaibhav

Please update this case.

From: Jessie Caparas <[email-masked]>
Sent: Monday, December 30, 2019 3:31 PM
To: Seeta Seeta <[email-masked]>; Vaibhav Ohri <[email-masked]>; Kiranraju Nair <[email-masked]>; K Nayan <[email-masked]>; Ashish Karini <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Piyush Mani <[email-masked]>; Urvika Chaudhary <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Delay delivery:9762548904
Importance: High

@Ashish Karini<mailto:[email-masked]>

Can you please advise if this order is still with the team?

Are they going to deliver this order?

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 28, 2019 7:26 AM
To: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Kiranraju Nair <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Piyush Mani <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Delay delivery:9762548904
Importance: High

External email sender, please take precaution.
Hi Team,

With the reference to order number:9762548904, the order was placed on 28/11/19 and with the tracking number the order is IN_TRANSIT under tracking number: FP1129000449. However, as per the tracking number the courier team has attempted to deliver the order but there was no response from the customer.

Customer already provided us her correct phone number so we request you to arrange a delivery on priority basis.

Customer Phone No: 0568489730
Customer Name: Monica Gupta

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Piyush Mani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 27, 2019 2:19:10 PM
Subject: Delay delivery

Hi,

With reference to case number: 298329

Order Date : 28 Nov 2019

Order ID: 9762548904

Tracking ID FP1129000449

Issue description: The order is not been delivered yet and case is been forwarded to LMG team for 4 times but they are not giving any response.

Kindly look into this case.

Regards,
Piyush

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