Subject: RE: Late delivery for ticket number: 210212
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>, "Alexander Gomes" <[email-masked]>, Shatakshi Pandey <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Mon, 30 Dec 2019 07:34:54 +0000

Hi Team,

This is a paid order FYI which has not been delivered since October?!!!!!

Why are we not getting a reply for this?

Looping @Sagaya Suresh Kumar<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]>

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, December 28, 2019 3:29 PM
To: Mohd Imran <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Alexander Gomes <[email-masked]>; Shatakshi Pandey <[email-masked]>; Urvika Chaudhary <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Re: Late delivery for ticket number: 210212

External email sender, please take precaution.
Hi All,

Is there any update regarding the order  : 6448933914
Customer is chasing us.

Regards
________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Alexander Gomes" <[email-masked]<mailto:[email-masked]>>, "Shatakshi Pandey" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 5 December, 2019 12:56:20
Subject: RE: Late delivery for ticket number: 210212

Hi @Sagaya Suresh Kumar<mailto:[email-masked]>@Suvadeep Saha<mailto:[email-masked]>@Ramesh Gottimukkala<mailto:[email-masked]>

Kindly help us to get this case closed.

Order placed on 23rd Oct and status is still ready to shipped.

Regards
Imran

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 5, 2019 11:17 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Late delivery for ticket number: 210212

External email sender, please take precaution.
Hi Team,

With the order number : 6448933914, customer placed order on Oct 23, 2019, till now the order status is IN_PROGRESS and the agent has already escalated the case but till now we have n ont received any update or revert on the case.

So we request you to check this case on priority basis and assist us to close the case ASAP.

AWB NO- 644893391423999991
                 644893391422999991

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com