Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 30 Dec 2019 01:41:20 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:34 AM, 30th Dec                   Bot                   Hi again!           05:34 AM, 30th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           05:35 AM, 30th Dec                     User                    i have a refund request           05:35 AM, 30th Dec                     User                             05:35 AM, 30th Dec                     User                    For this order           05:35 AM, 30th Dec                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           05:35 AM, 30th Dec                     User                    okay           05:35 AM, 30th Dec                   Fauzan                   Thank you for holding up            05:39 AM, 30th Dec                     User                    So what is the status?           05:40 AM, 30th Dec                   Fauzan                   we would like to inform you that we have received the items on our warehouse the refund will be done within 4-15 business days as per your bank norms           05:40 AM, 30th Dec                     User                    okay           05:40 AM, 30th Dec                     User                    great           05:41 AM, 30th Dec                   Fauzan                   Is there anything else I can help you with?            05:41 AM, 30th Dec                     User                    thank you           05:41 AM, 30th Dec                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           05:41 AM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/376535