Subject: Ticket Assigned - Conversation with Singing Cookie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Dec 2019 06:31:15 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Singing Cookie Singing Cookie                    Hello           10:10 AM, 29th Dec                   Bot                   أهلا مرة أخرى!           10:10 AM, 29th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           10:11 AM, 29th Dec                     Singing Cookie                    Hello can you check my refund and order           10:11 AM, 29th Dec                   Fauzan                   can you please share the order number           10:11 AM, 29th Dec                     Singing Cookie                             10:11 AM, 29th Dec                     Singing Cookie                             10:12 AM, 29th Dec                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           10:12 AM, 29th Dec                     Singing Cookie                             10:13 AM, 29th Dec                   Fauzan                   Thank you for holding up            10:17 AM, 29th Dec                   Fauzan                   for order 6457320212 the items is still under delivery to our warehouse and it will be delivered within 2 working days and then we will refund for the items after quality check           10:18 AM, 29th Dec                   Fauzan                   for order 6458568419 there is no any return request it still under delivery to you and it will be delivered within 2-4 working days           10:19 AM, 29th Dec                   Fauzan                   Is there anything else I can help you with?            10:21 AM, 29th Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           10:22 AM, 29th Dec                     Singing Cookie                    Hello           10:22 AM, 29th Dec                     Singing Cookie                    Can you please send the hoodie jacket fast           10:23 AM, 29th Dec                     Singing Cookie                    I need it before January 31           10:23 AM, 29th Dec                     Singing Cookie                    because I will go on vacation           10:25 AM, 29th Dec                   Fauzan                   we will do our best to deliver the order as soon as possible as the delivery time frame is 2-5 working days           10:26 AM, 29th Dec                   Fauzan                   Is there anything else I can help you with?            10:27 AM, 29th Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           10:29 AM, 29th Dec                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:31 AM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/374525