Subject: New Reply Received - Re: Your return has been processed
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 28 Dec 2019 13:36:18 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: Your return has been processed  Ticket comment <div dir="auto">
<div>Hi</div>
<div dir="auto">Yes problem is still the same. Please see the error message. </div>
<div dir="auto">Regards Lilanthi. </div>
<div dir="auto">
<div style='margin:0px auto;padding:25px 0px 0px;border:0px;line-height:inherit;font-family:"open sans",helvetica,arial,sans-serif;font-size:15px;vertical-align:baseline;width:324px;color:rgb(64,64,64)' dir="auto">
<h1 style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:300;line-height:1.2;font-family:inherit;font-size:36px;vertical-align:baseline">
<span style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline">Error</span> <span style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline">1020</span> <small style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:monaco,courier,monospace;font-size:15px;vertical-align:baseline;white-space:nowrap">Ray ID: 54c3e67b8f7ddcce • 2019-12-28 13:32:26 UTC</small>
</h1>
<h2 style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:300;line-height:1.3;font-family:inherit;font-size:30px;vertical-align:baseline;color:rgb(153,153,153)">Access denied</h2>
</div>
<div style='margin:2em auto;padding:0px;border:0px;line-height:inherit;font-family:"open sans",helvetica,arial,sans-serif;font-size:15px;vertical-align:baseline;background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;width:324px;color:rgb(64,64,64)' dir="auto"><div style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;list-style:none;width:324px"><div style="margin:0px;padding:0px 0px 45px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;float:left;width:324px">
<h2 style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:400;line-height:1.3;font-family:inherit;font-size:30px;vertical-align:baseline">What happened?</h2>
<div style="margin:1em 0px 0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline">This website is using a security service to protect itself from online attacks.</div>
</div></div></div>
<div style='margin:0px auto;padding:1.33333em 0px;border-width:1px 0px 0px;border-top-style:solid;border-top-color:rgb(235,235,235);line-height:inherit;font-family:"open sans",helvetica,arial,sans-serif;font-size:15px;vertical-align:baseline;width:324px;text-align:center;color:rgb(64,64,64)' dir="auto"><div style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;font-size:13px;vertical-align:baseline">
<span style="margin:0px 0px 5px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;display:block;text-align:left">Cloudflare Ray ID: <span style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:600;line-height:inherit;font-family:inherit;vertical-align:baseline">54c3e67b8f7ddcce</span></span><span style="margin:0px 0px 5px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;display:block;text-align:left"><span style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline">Your IP</span>: 2402:4000:1081:e778:c550:a41:7957:9389</span><span style="margin:0px 0px 5px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;display:block;text-align:left"><span style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline">Performance &amp; security by</span> <a href="https://www.cloudflare.com/5xx-error-landing?utm_source=error_footer" style="margin:0px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;text-decoration-line:none;vertical-align:baseline;background-image:initial;background-position:0px 0px;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;color:rgb(47,123,191);outline:0px" rel="noreferrer">Cloudflare</a></span>
</div></div>
<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Dec 28, 2019, 19:00 Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Lilanthi,</div>
<div>
<br>Thank you for reaching out to us and apologies for the delay in response.</div>
<div><br></div>
<div dir="ltr">Can you please update us if you still facing the issue with our website we will be happy to investigate further.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologise for any inconveniences and thank you for all the patience and cooperation. Please reach out to us for any further assistance.<br><br>Your Friends,<br>The Support Team<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/228851