Subject: RE: [#307970] - Click & Collect
From: Manager.Salaammall <[email-masked]>
To: Thangarajan Kulandavel <[email-masked]>, Centrepoint <[email-masked]>, Vinod Sharma <[email-masked]>, K Nayan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, "Alexander Gomes" <[email-masked]>, Saad Alonaizi <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Naseem Ahmad <[email-masked]>, "[email-masked]" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohammad Sh
Date: Sat, 28 Dec 2019 12:29:01 +0000

Dear Thangaraj,

FYI..

The below mentioned order number has two shipments.

Order Date : Nov 25, 2019
Order ID: 6453899939

1st Shipment from the store and already delivered to the customer. Our side everything is cleared.

2nd Shipment is yet to be delivered to customer and CNC team should check with warehouse for SHIPA delivery.

DISPATCH_DATE
COURIER_PARTNER
AWB_NO
DELIVERY_STORE_CODE
PALLET_ID
SCAN_TO_LOAD_USER_ID
SCAN_TO_LOAD_DATE
SCAN_TO_LOAD_TIME
HANDOVER_STATUS
ORDER_LINE_STATUS
27-Nov-19
CNC
645389993923999000
21147
JEPLT0003707
110301
27-Nov-19
11:09:11
READY
SHIPPED
28-Nov-19
SHIPA
S000281172974
21147
JEPLT0003599
110301
28-Nov-19
7:45:11
READY
SHIPPED

PS : Please see the attached emails for your reference.

Best Regards,

Thoraya Alahmari
Assistant Store Manager
Mobil No-+966 550434609
Cp Salaam Mall
Store code-21147

From: Thangarajan Kulandavel
Sent: Saturday, December 28, 2019 8:47 AM
To: Centrepoint <[email-masked]>; Vinod Sharma <[email-masked]>; K Nayan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; Ramesh Gottimukkala <[email-masked]>; Alexander Gomes <[email-masked]>; Saad Alonaizi <[email-masked]>; [email-masked]; [email-masked]; Naseem Ahmad <[email-masked]>; [email-masked]; Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; [email-masked]; Sagaya Suresh Kumar <[email-masked]>; afzal syed <[email-masked]>; SagarNepal <[email-masked]>; Md Abu Talla <[email-masked]>; Jed Conlocops2 <[email-masked]>; Cp Salammall <[email-masked]>; [email-masked]; Manager.Salaammall <[email-masked]>; Elvis V. Garcia <[email-masked]>
Subject: Re: [#307970] - Click & Collect

Dear Siraj,

Please check this issue and clear ASAP

If you need help please let me know immediately

Thanks & Regards
Thangarajan
________________________________
From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 27, 2019 11:19:58 AM
To: Vinod Sharma <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Thangarajan Kulandavel <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Naseem Ahmad <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; afzal syed <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Cp Salammall <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Manager.Salaammall <[email-masked]<mailto:[email-masked]>>; Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#307970] - Click & Collect

External email sender, please take precaution.
Hi Team,

Problem Statement: Late Shipped
Order Date : Nov 25, 2019
Order ID: 6453899939
Store code: Centrepoint21147

Issue Description: Please let us know the update on this order as customer is still waiting for her order.

Thank you for your help.

Regards,
Shivani
On Sat, 21 Dec at 12:02 PM , Vinod Sharma <[email-masked]<mailto:[email-masked]>> wrote:
@K Nayan<mailto:[email-masked]>

Can you pls check order#6453899939, how come this CNC order is dispatched via Shipa.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------

Order was dispatched through CNC & Shipa in 2 container.

As per details CNC order is collected by customer, but customer is not replying to Shipa Delivery person calls due to which 2nd container is not delivered.

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3MjczMTU3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kHLaDqI4gYsG3167tVLAuVGFGyMpPCjMJTP5pv3RvPI]

Regards,
Vinod
+966 -564851785
IP-2056

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 20, 2019 12:32 PM
To: Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Manager.Salaammall <[email-masked]<mailto:[email-masked]>>; Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Thangarajan Kulandavel <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; afzal syed <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Cp Salammall <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#307970] - Click & Collect

External email sender, please take precaution.
Hi Team,

As per our record there is no tracking ID and both shipment is showing as click and collect and also it is showing pick up complete. But customer did not collected the item.

Please let us know the shipment is returned back to warehouse or still with the courier.

Regards,
Shivani
On Thu, 19 Dec at 4:05 PM , Vinod Sharma <[email-masked]<mailto:[email-masked]>> wrote:
Hi All,

Order was dispatched through CNC & Shipa in 2 container.

As per details CNC order is collected by customer, but customer is not replying to Shipa Delivery person calls due to which 2nd container is not delivered.

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3MjczMTU3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kHLaDqI4gYsG3167tVLAuVGFGyMpPCjMJTP5pv3RvPI]

Regards,
Vinod
+966 -564851785
IP-2056

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 19, 2019 1:04 PM
To: Manager.Salaammall <[email-masked]<mailto:[email-masked]>>; Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Thangarajan Kulandavel <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; afzal syed <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Cp Salammall <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#307970] - Click & Collect

External email sender, please take precaution.
Hi Team,

Order Date : Nov 25, 2019
Order ID: 6453899939
Store code: Centrepoint21147

Customer received the order collection confirmation message for the remaining shipment on 18 Dec, 2019. However she is saying she did not collect the order also as per our record order status is pick up completed.

kindly let us know the status of the order.

Regards,
Shivani

307970:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

307970:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

307970:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: [#352665] - Late Shipping of C&C-6453899939-645389993923999991-645389993923999992
From: Manager.Salaammall <[email-masked]>
To: Centrepoint <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Thangarajan Kulandavel <[email-masked]>, Qazi Mohammed <[email-masked]>
Date: Thu, 19 Dec 2019 10:45:27 +0000

Dear Team,

We already explained regarding this issue.

Please see the below Screenshots highlighted points for your reference.

Customer received only one item (1st shipment) and rest of the items yet to be received (2nd shipment) but system showing that customer received the items.

Please resolve it asap.

Best Regards,

Rami Al Harbi

Assistant Store Manager

Mobil No-+966 559333620

Cp Salaam Mall

Store code-21147

From: Centrepoint [mailto:[email-masked]]
Sent: Thursday, December 19, 2019 1:29 PM
To: Manager.Salaammall <[email-masked]>
Cc: [email-masked]; Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Subject: Re: [#352665] - Late Shipping of C&C-6453899939-645389993923999991-645389993923999992

External email sender, please take precaution.

Dear Team

Please be advised the customer contacted us letting us know that she didn't receive her order yet but in our system it said pick-up completed .

Please update us?

Order Number:6453899939

Store Code:Centrepoint 21147

Tracking ID:645389993923999991,645389993923999992

Best Regards

   On Wed, 18 Dec at 4:18 PM , Saad Alonaizi <[email-masked]<mailto:[email-masked]>> wrote:

   Dear Team

   Please be advised the customer contacted us letting us know that she didn't receive her order yet but in our system it said pick-up completed . Please Ship the order and deliver it to the store,the customer wants her order to be delivered to the store.

   Order Number:6453899939

   Store Code:211

   Tracking ID:645389993923999991,645389993923999992

   Best Regards

   Fayez Almani

   352665:1125156

Subject: RE: [#307970] - Click & Collect
From: Md Abu Talla <[email-masked]>
To: Vinod Sharma <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, "Alexander Gomes" <[email-masked]>, Saad Alonaizi <[email-masked]>, Thangarajan Kulandavel <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Jessie Caparas <
Date: Thu, 19 Dec 2019 09:19:02 +0000

Dear Sir,

   Please find the below remark of Shipa

Thanks,

From: Vinod Sharma
Sent: Thursday, December 19, 2019 10:31 AM
To: Md Abu Talla; Manager.Salaammall; Centrepoint; Elvis V. Garcia; Md Abu Talla
Cc: Escalations Dxbteam; [email-masked]; [email-masked]; Ramesh Gottimukkala; Alexander Gomes; Saad Alonaizi; Thangarajan Kulandavel; [email-masked]; [email-masked]; [email-masked]; Jessie Caparas; Mohammad Shababe Quamar; Mahmoud Emadeldin Mahmoud Elsayed; [email-masked]; Sagaya Suresh Kumar; afzal syed; SagarNepal; Jed Conlocops2; Cp Salammall
Subject: RE: [#307970] - Click & Collect

Hi All,

Two cartons were shipped

@Md Abu Talla<mailto:[email-masked]>- Can you pls check with Shipa

DISPATCH_DATE

COURIER_PARTNER

AWB_NO

DELIVERY_STORE_CODE

PALLET_ID

SCAN_TO_LOAD_USER_ID

SCAN_TO_LOAD_DATE

SCAN_TO_LOAD_TIME

HANDOVER_STATUS

ORDER_LINE_STATUS

27-Nov-19

CNC

645389993923999000

21147

JEPLT0003707

110301

27-Nov-19

11:09:11

READY

SHIPPED

28-Nov-19

SHIPA

S000281172974

21147

JEPLT0003599

110301

28-Nov-19

7:45:11

READY

SHIPPED

Regards,

Vinod

+966 -552608347

IP-2056

From: Manager.Salaammall <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 18, 2019 8:20 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Thangarajan Kulandavel <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; afzal syed <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Cp Salammall <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#307970] - Click & Collect

Dear Team,

With reference to the below mail,

The below mentioned items are yet to be received.

Customer came and asked about these items. Customer confirmed that received one item already (#160877856 - Quilted High Top Boot )

We apologized and convince the customer to wait for one more day.

Would request you to send the items to our store at the earliest.

Order ID: 6453899939

Store code: Centrepoint21147

158249355 - - Adore Josephine Fragrance Oil
158249364 - - Adore Royal Jasmine Fragrance Oil
159811654 - Adore - Warmwood Citrus Fragrance Oil - 30 ml
153933035 - - Boles d'olor Vainilla Scent Sack
160817757 - Adore - Bouquet Blooms Fragrance Oil - 30 ml
159232884 - - Harmony Luxury Botanical Potpourri

Please check and update.

PS : Please do not send any order in Two shipment, It will make us confused and also customer as well.

Best Regards,

Rami Al Harbi

Assistant Store Manager

Mobil No-+966 559333620

Cp Salaam Mall

Store code-21147

From: Centrepoint [mailto:[email-masked]]
Sent: Sunday, December 15, 2019 9:59 AM
To: Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Manager.Salaammall <[email-masked]<mailto:[email-masked]>>; Thangarajan Kulandavel <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; afzal syed <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#307970] - Click & Collect

External email sender, please take precaution.

Hi Team,

Thank you for your response.

Order Date : Nov 25, 2019

Order ID: 6453899939

Store code: Centrepoint21147

This order is being delivered to store in two shipments one shipment which contains only 1 item #160877856 - Quilted High Top Boots with Zip Closure and Block Heels is already been collected by the customer on 29 Nov, 2019.

However the other shipment which contains 6 items still not shipped and as per the hybris status is showing "READY_TO_SHIPPED"

The items are:

158249355 - - Adore Josephine Fragrance Oil
158249364 - - Adore Royal Jasmine Fragrance Oil
159811654 - Adore - Warmwood Citrus Fragrance Oil - 30 ml
153933035 - - Boles d'olor Vainilla Scent Sack
160817757 - Adore - Bouquet Blooms Fragrance Oil - 30 ml
159232884 - - Harmony Luxury Botanical Potpourri

Please check and update.

Regards,

Shivani

   On Sat, 14 Dec at 3:45 PM , Cpj Wh <[email-masked]<mailto:[email-masked]>> wrote:

   Dear Team,

   Item already sent to store w/ delivery #: 313453 on dated 27th Nov. 2019.

   Best Reg’s,

   Elvis Vargas Garcia

   Fleet Team Jeddah

   Mobile: +966 54 436 3899,Ext: 2004

   Email: [email-masked]<mailto:[email-masked]>

<http://landmarkgroup.com/><https://www.facebook.com/LandmarkArabia>  <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3MTQyMDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1pvsDT7RnsX8k21Nca3eA7jYk5tetDA8yaNJ6MjNYQ0>  <https://www.linkedin.com/company/landmark-group>  <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3MTQyMDQ3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9AM7SZ-UYd9bxBAT0aKkOo27ovr8SHq3UitsvMBf0DA>

                 <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3MTQyMDQ4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KtH3bnt0n_ihUv5RE6f6ORM7P0ritU1QDy5qWlA0HbQ>   Save a tree. Don't print this e-mail unless it's really essential <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3MTQyMDQ4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.USq7qesgkpJNO2MouqtaAvqH-kz2qDHnadGmJt2XxI0>

      From: Vinod Sharma
      Sent: Saturday, December 14, 2019 1:33 PM
      To: Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>
      Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Manager.Salaammall <[email-masked]<mailto:[email-masked]>>; Thangarajan Kulandavel <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>
      Subject: RE: [#307970] - Click & Collect

      @Elvis V. Garcia<mailto:[email-masked]>- Can you pls check & update for order #6453899939

      Regards,

      Vinod

      +966 -552608347

      IP-2056

      From: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
      Sent: Thursday, December 12, 2019 10:55 AM
      To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>
      Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; Manager.Salaammall <[email-masked]<mailto:[email-masked]>>; Thangarajan Kulandavel <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
      Subject: RE: [#307970] - Click & Collect

      Dear @Vinod Sharma<mailto:[email-masked]> – Can you please check this order processed and dispatch status..

      Please revert on urgent!!

      Problem Statement: Late Shipped

      Order Date : Nov 25, 2019

      Order ID: 6453899939

      Store code: Centrepoint21147

      Regards

      Sagaya Suresh

      +966 565165997

      From: Centrepoint <[email-masked]<mailto:[email-masked]>>
      Sent: Tuesday, December 03, 2019 4:40 PM
      To: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>
      Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
      Subject: Fwd: [#307970] - Click & Collect

      External email sender, please take precaution.

      Hi Team,

      Problem Statement: Late Shipped

      Order Date : Nov 25, 2019

      Order ID: 6453899939

      Store code: Centrepoint21147

      Assistance Required: Need urgent shipping

      Issue Description: Customer received the one shipment. However the other shipment still not shipped.

      ​

      Please sipped the order on priority so that the customer can collect as soon as possible.

      Regards,

      Shivani

      307970:1125156

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      307970:1125156