Subject: Return Issue
From: Apoorv Joshi <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 27 Dec 2019 10:59:32 -0700 (MST)

Hi Team, 

With reference to the order number: 6631858032 
AWB: 45023487456 
RMA: 22207243 

​Customer is reporting that following items was collected from the customer back in April however, a return has still not processed. Could you please check and confirm how many items have we received under this order number. 
160980654 - - Bossini Pocket Detail Cardigan with High Neck and Zip Closure 
160865869 - - Textured Round Neck T-Shirt with Long Sleeves and Side Tape Detail 
161057999 - - Mock Hem T-Shirt with Raglan Sleeves / 161057989 - - Mock Hem T-Shirt with Raglan Sleeves 

We have already escalated before however, received no response on the same. 

Kindly look into this on priority and help us close this case. This case is pending since over a month. 

Thank you for your help! 

Regards, 
Apoorv