Subject: Re: Order Not Processed
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 26 Dec 2019 18:13:42 -0700 (MST)

Hi Team, 

Any updates on the below case? 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 9 December, 2019 02:21:00 
Subject: Order Not Processed 

Hi Team, 

With reference to the order number: 6450223283 
Ticket ID: 253733 

Order placed on Nov 5, 2019 and the status is still showing in progress with no tracking details. Sagaya confirmed it has been received but not dispatched from e-com end. We have re escalated the same on ticket however, we are receiving no response. 

Please help us close this case. Thank you. 

Regards, 
Apoorv