Subject: Ticket Assigned - Re: Wrong item delivered on wrong timing
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Dec 2019 01:03:41 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Wrong item delivered on wrong timing HiDear team,The wrong item delivered by ur team is picked up on 28 th November:Now I am waiting for return it’s 6 th December:
Really a very slow process by ur teamFirst they annoyed me on Friday delivery without informing calling or messaging,Secondly delivered wrong itemThirdly picked it late after reminding many times:Fourthly still waiting for refundAndFifthly n sadly didn’t get what I order n can’t get it as it is out of stock:Very bad experience:

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On Wednesday, November 27, 2019, 11:16 PM, Raazia Bashir <[email-masked]> wrote:

HiTeam center point:I am still waiting for someone to take the wrong item back:It’s already been many days so solve this issue as soon as possible:I ll be thankful:

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On Friday, November 22, 2019, 12:38 PM, Raazia Bashir <[email-masked]> wrote:

Team center point:
I am really not happy with ur quick wrong item delivery:I didn’t order a car seat which is delivered:Take it back as soon as possible:
Second thing which is bothering me a lot Why it is delivered on Friday on holiday without any sms n call:This really disturbed me a lot the pain I feel due to wrong timing n day delivery u can’t understand:I want to launch a separate complaint for inconvenience:Send me the name n phone number of delivery man:
This item delivered 

While order this ?

How these two look similar to your team:
May it possible to take this unwanted item as soon as possible 

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/318922