Subject: Ticket Assigned - Re: Return Request Update
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Dec 2019 16:05:01 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Return Request Update Dear Team,

I have called atleast twice informing that the return has not been picked
up, recently facing a lot of issues for returning the items
past 2 orders took more than a month for returning and getting refund, this
is not the way it was used to be before, your service quality is
degrading day by day.

Last i called on 7th December and got a message for return confirmation and
it was mentioned that our courier team will get in touch
but no body called me!!!!

The order number in concern here is 9761517956 and the returns requested
are :-
1. Skinny fit plain mid waist trouser black - AED 50
2. sustainability slim fit printed shirt blue - AED 50

It seems that when i called on 7th december, your customer care associate
wrongly added 2 more items for return which i dont want to return!!!!!
What is wrong with you guys!!!

Please call me back urgently with the status.

Regards
Deepak

On Wed, 11 Dec 2019 at 13:47, Centrepoint <[email-masked]>
wrote:

> View this email in your browser
> <https://mailchi.mp/fb5cf3857eb6/return-request-update?e=e1faea34e5>
> Dear Customer,
> We are writing to inform you that we did not receive one or more items for
> your return request related to  9761517956
> For items that were received, the refund has been initiated from our end.
> For items that were not received, the return has been closed at our end.
> Please do not hesitate to get back in touch with us.
> Your friends,
> The Support Team
> <https://landmarkgroup.us3.list-manage.com/track/click?u=34b2ce5e718beb98e3977ed4d&id=79442edbc9&e=e1faea34e5>
> <https://landmarkgroup.us3.list-manage.com/track/click?u=34b2ce5e718beb98e3977ed4d&id=74c513e5fd&e=e1faea34e5>
> <https://landmarkgroup.us3.list-manage.com/track/click?u=34b2ce5e718beb98e3977ed4d&id=0df4678da1&e=e1faea34e5>
> *Copyright © 2019 Landmark Group, All rights reserved.*
> You are receiving this email because you opted in via our website.
>
> *Our mailing address is:*
> Landmark Group
> Dubai Marina
> Landmark Tower
> Dubai
> United Arab Emirates
>
> Add us to your address book
> <https://landmarkgroup.us3.list-manage.com/vcard?u=34b2ce5e718beb98e3977ed4d&id=a996157525>
>
>
> Want to change how you receive these emails?
> You can update your preferences
> <https://landmarkgroup.us3.list-manage.com/profile?u=34b2ce5e718beb98e3977ed4d&id=a996157525&e=e1faea34e5>
> or unsubscribe from this list
> <https://landmarkgroup.us3.list-manage.com/unsubscribe?u=34b2ce5e718beb98e3977ed4d&id=a996157525&e=e1faea34e5&c=0513e936db>.
>
>
> <http://www.mailchimp.com/monkey-rewards/?utm_source=freemium_newsletter&utm_medium=email&utm_campaign=monkey_rewards&aid=34b2ce5e718beb98e3977ed4d&afl=1>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/335660