Subject: RE: Missing Item
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Thu, 26 Dec 2019 11:20:42 +0000

Hi Shakeeb,

Has this been paid in full by the customer?

Get approval from Babyshop concept head.

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, December 26, 2019 2:54 PM
To: Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: Missing Item

External email sender, please take precaution.
Hi team,

Problem Statement – Missing Item
Order ID –6453490714
Item ID –161707486
Tracking ID -S000256641973
Assistance Required –can you please confirm if you ​shipped the item mentioned above or not ?

The courier partner is saying they have delivered the shipment which they have received from your side, and the customer is saying he has not received the item mentioned above ?
regards,
Shakeeb
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