Subject: RE: Order Delay
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 26 Dec 2019 10:05:42 +0000

Hi Apoorv,

Seems that the WH doesn’t have a clue where the remaining 2 items are.

Same as instructed, if it’s less than SAR 100; create JIRA as missing and attach the blanket approval to get it refunded.

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, December 26, 2019 5:13 AM
To: Mohd Imran <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Suvadeep Saha <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Order Delay

External email sender, please take precaution.
Hi Team,

Any updates on the below case? This is still showing Shipped.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 9 December, 2019 14:23:50
Subject: RE: Order Delay

Hi team,

Please check tracking id is generated.

However, the order is not available in tracking.

Kindly get this checked and resolved.

Regards
Imran

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 9, 2019 5:44 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Order Delay

External email sender, please take precaution.
Hi Team,

With reference to the Ticket ID: 258633
Order number: 6449882815

Order placed on Nov 2, 2019. Part of this order has already been delivered via SMSA, part of it is still showing "Shipped". We confirmed with SMSA and was advised this has not been handed over to them yet. We emailed Warehouse multiple times regarding the same and no update on the same.

Please look into this and advise. Thank you.

Regards,
Apoorv
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