Subject: Order Delay
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 25 Dec 2019 16:26:56 -0700 (MST)

Hi Team, 

With reference to the order number: 6447786045 
Ticket ID: 205297 

This order was placed on Oct 10, 2019 and there are no consignment details. We escalated this as per the matrix already however, no response on the same from the concerned team. WH confirmed on Dec 5, 2019 that this has been shipped out however, no such details reflecting on the cockpit. We asked for the tracking under which this was shipped out on Dec 8, 2019 and haven't received a response since then. 

This case is pending since 2 months. Kindly help us close this case. 

Thank you for your help! 

Regards, 
Apoorv