Subject: Wrong Delivery Issue
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 25 Dec 2019 14:22:24 -0700 (MST)

Hi Team, 

With reference to the order number: 6453107913 
AWB: S000255463354 
Ticket ID: 328001 

Customer reported not receiving this order, the status on hybris is showing shipped however, on Shipa it is showing delivered. We checked with Shipa on the same and they shared the POD with us regarding this case. Customer has confirmed the ID mentioned on the POD is not his. 

Please look into this and advise. Thank you for your help! 

Regards, 
Apoorv