Subject: New Reply Received - My order still not delivered three weeks now
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 25 Dec 2019 13:25:11 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  My order still not delivered three weeks now  Ticket comment <div>Yes, I have received it.</div>
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<div>On Wed, 25 Dec 2019 at 5:00 PM Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Belma Mapfumo,<br><br>
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<div dir="ltr">Thank you for reaching out to us and apologies for the delay in response.<br><br>We can see that your order # 9763045954 placed on 02/12/19 has been delivered successfully to you on 19/12/19. We understand that there was a delay in delivering the order and we sincerely apologise for that however the concerned teams had been notified already to deliver the order on priority.<br>We hope everything went smoothly and there were no issues. In case there are any other queries or concerns, please reach out to us anytime.</div>
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<div dir="ltr">Thank you for the patience and cooperation.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/348641