Subject: wrong escalation
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Date: Wed, 25 Dec 2019 04:31:44 -0700 (MST)

Hi Shafeeque. 

With reference to this ticket 351649 

You should escalate to store team not the WH. as the order was placed on 22 Nov and you have escalated on 18 Dec. 

Regards, 
Fauzan