Subject: late delivery
From: M Ataullah <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Wed, 25 Dec 2019 01:33:10 -0700 (MST)

Hi Team, 

Problem Statement: What is the issue (Late Delivery) 
Order Date : 03.12.2019 

Order ID: 6455382315 
Tracking ID: S000320786657 
Ticket : 325348 
Assistance Required: Need Urgent Delivery, and update a alternate number, & address; 

Issue Description: The order was shipped from our side on 03.12.2019 but till now the order has not delivered to the customer, and customer has provided a alternate number 0556767922 and updated address: J eddah - Nuzha - Sultan bin Salman - second floor, apartment 7 

please note that it's 4th time i'm escalating this issue, as per your system not attempt has been took after 07.12.2019, however we escalated multiple times the customer updated address and contact number 

so we request you to arrange a delivery accordingly on priority basis. 

Regards, 
Syed Ataullah