Subject: Ticket Assigned - Replacement an Item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Dec 2019 04:03:27 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Replacement an Item 

Hello team
Hope you are doing well
I have purchased car seat from your store and i asked you to install it for me in my car but your installation team not fixed it and failed to fix it (Legs very small as shown in above pictures)
Then he take a photo for it 10 days ago and he promised to get back to me to return the item
And i am still till this day waiting and no one get back to me

Kindly check and get back to me ASAP
As i dont want to apply refund i want only replacement

Kindly note the order number is
 9761266012

Regards

Sent from my iPhone

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/348517