Subject: RE: Order issue #6448998290
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 23 Dec 2019 11:59:31 +0000

Hi Fauzan,

Has to be added in this sheet for them to check.

https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit#gid=1839877354

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, December 20, 2019 5:59 PM
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Order issue #6448998290

External email sender, please take precaution.
Hi Team,

With reference to ticket #221666
Order #6448998290<callto:6448998290>

Order was placed on Oct 24, 2019. and till now no consignment has been generated for this order, we have tried to cancel the order but it getting failed so we have escalated this to JIRA team to cancel the order to refund for customer, But JIRA team updated us (Before canceling this item # 161310070 - for this order # 6448998290<callto:6448998290>, kindly check with the WH team whether this item is canceled or not from their side.).
Kindly check and do the needful.

This case is pending since 31 Oct 2019.

Regards,
Fauzan
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