Subject: RE: Return Issue
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 23 Dec 2019 05:49:06 +0000

Hi Apoorv,

Delete the current RMA and recreate it with the below items:

161263898
161263905
161396805
161488710
161488718
161597448

Raise a JIRA with the attached screenshot as a proof:

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, December 22, 2019 12:49 AM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Return Issue

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6450451868
AWB: 45050378741
RMA: 22869067

Please confirm the item ID's that we have received as a return for this order. Customer has confirmed returning only 6 items, while the RMA is for 11 items.

Thank you for your help!

Regards,
Apoorv
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