Subject: Assistance for ticket id - 321792
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 22 Dec 2019 03:02:54 -0700 (MST)

Hi Team, 

Kindly look into the issue for ticket id - 321792 and help us to get the order delivered to the customer as he is chasing us for his order. 

Problem statement: Order not yet delivered 

Order Number: 6452788552 
Order Created: Nov 21, 2019 
​Tracking id - 290064757452 

We would like to inform you that as we can check the above order got shipped from the warehouse on 21/11/2019 to the SMSA team under the tracking id - 290064757452 and still not delivered to the customer yet. 
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We have checked with the SMSA team and they reported us back that the above subject mentioned shipment not yet arrived at SMSA facility. 
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Regards, 
Manish